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Jenniffer

Hello

I’m a Content, Knowledge and Creative Operations specialist. 

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Good operations are mostly invisible. Files are where they should be, the process is written down, and nothing waits on a question nobody can answer.

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I make that happen. I take a tangled workflow, learn how it really runs, and turn it into clear documentation and simple systems that teams keep using.

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Nearly 20 years in broadcast, advertising and healthcare content have taught me to stay calm when deadlines are tight and to be exact when accuracy matters.

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I work with teams in two ways: in permanent or contract roles in content and knowledge operations, and as a freelance operations and production partner for creative projects.

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